ABL Outsourcing: Reviews, Pricing, Services and Alternatives (2026)

Article published by MaaSil Inc, a company in the same sector. Public information checked as of 15 October 2026; sources at the end of the article.

ABL Outsourcing is an outsourcing company based in Antananarivo, the capital of Madagascar. It advertises three lines of business: BPO (Business Process Outsourcing, the outsourcing of administrative and data-processing tasks), customer service by phone, email and chat, and web and mobile development. This article gathers the public information available on the company: services, pricing, organisation, reviews and questions to ask before signing. It then presents several alternatives, including MaaSil, explaining which needs each one meets.

ABL Outsourcing at a glance

Who is ABL Outsourcing?

ABL Outsourcing presents itself as a company specialising in outsourcing in Madagascar. According to its legal notice, the registered name is "ABL OUTSOURCING SARL", registered with the Malagasy trade register under number 2018B01278. This number could not be cross-checked, as there is no Malagasy register that can be consulted online.

Its LinkedIn page states a founding date of 2018 and a headcount range of 201 to 500 employees. The same page also shows 165 linked employee profiles: the two figures do not measure the same thing. No share capital or revenue is published.

For the head office, the website gives either "Lot 092 Bis Mamory Miray Antoby, Ivato" or "Immeuble Mecamotors, route de l'aéroport Ivato". The name is also written sometimes "ABL Outsourcing" and sometimes "ABL outsourcing"; this article uses the most frequent form.

The Team page presents management by function: an operations director who joined in September 2022, a human resources director in post since early 2023, a sales management team, a BPO and copywriting manager, and a technical manager.

What services does ABL Outsourcing offer?

The Services page groups the offering under the formula "3 métiers : BPO – appels – digital" (3 business lines: BPO, calls, digital), and describes web copywriting as an activity in its own right. The company says it serves "startups and large companies".

BPO and web copywriting

BPO covers data entry, validation and indexing, moderation, translation and image retouching. The company emphasises "competitive costs" for this activity. Client testimonials also mention invoice entry, product-sheet enrichment and video subtitling. The copywriting unit produces SEO (search-engine-optimised) content: blog articles, website pages and product sheets.

Calls, emails and chat

This unit covers customer service, outbound calls (appointment setting, prospect detection), emails, chat and social networks. Assignments range from acquisition to debt collection, including technical support and loyalty. Customer service is offered in French, English, Spanish, German and Italian, for "one-off or recurring" needs.

Web and mobile development

The company supplies developers "en régie", that is, seconded to the client. The technologies mentioned include WordPress, Symfony, Angular and Node.js for the web, Shopify, PrestaShop and Magento for e-commerce, and Flutter and React Native for mobile. The website does not say whether teams are dedicated to a single client or shared.

How much does ABL Outsourcing cost?

ABL Outsourcing does not publish any pricing. The website has no "Pricing" page and invites visitors to request a quotation by email. The billing unit, minimum commitment, trial period and set-up fees are not stated.

According to the published testimonials, collaborations last "from a few months to several years". As of 15 October 2026, the contact addresses appear to be swapped on the Careers and Services pages: the "apply" link opens the sales address, and the "request a quote" link opens the recruitment address. It is therefore worth checking the recipient before sending a request.

Where do ABL Outsourcing's teams work?

All production is in Madagascar, across two sites in Antananarivo: calls at Ivato, and BPO, copywriting and development at Ankorondrano. LinkedIn also mentions sales follow-up in Paris, with no address published.

The website advertises a 24/7 service and a "small time difference with European clients", without detailing the hours covered. Teams work on site. The job offers published on Asako, a Malagasy job site, are for full-time permanent contracts with staff transport.

The company states that it complies with the GDPR (the European data protection regulation). It advertises biometric access control, a generator and three internet service providers. No certification, such as ISO 27001 (information security), is displayed.

What do reviews say about ABL Outsourcing?

As of 15 October 2026, no independent customer review was found. There is no Trustpilot page at the expected address, and any pages on Glassdoor, Indeed or Google could not be consulted.

The website's home page publishes client testimonials. They highlight reliability, responsiveness, adaptability and the teams' growing autonomy after training. These testimonials are selected by the company.

On the employee side, no review could be read. Seven job offers were nonetheless active on Asako as of 15 October 2026, several of them published in September 2026 for supervisor and advisor positions.

What are ABL Outsourcing's strengths?

• A broad offering from a single provider: data processing, customer service, copywriting and development.

• Five advertised languages for customer service, with a declared 24/7 service.

• A described backup infrastructure: electricity, triple internet connection, access control.

• Named references: about twenty clients cited, including Blissim, Swile, Privateaser and Les Grappes. The Les Grappes testimonial mentions a collaboration that began in July 2019.

These points remain statements by the company; the references have not been confirmed with the clients.

Points to check before choosing ABL Outsourcing

1. Price: what is the all-inclusive monthly cost per profile, and what is the billing unit?

2. Contract: what minimum term, what notice period and what set-up fees?

3. Hours: what hours does the "24/7 service" really cover, by language and by channel?

4. Languages: how many agents work in each language?

5. Security: what supporting evidence exists without a displayed certification? Is a GDPR contract with clauses on transfers outside the European Union provided?

6. References: can you speak with a client of comparable scope?

7. Continuity: what business continuity plan is in place, and what is the staff turnover rate?

8. Organisation: are the agents dedicated to the account, and who manages them?

Which companies is ABL Outsourcing suited to?

The company targets French and European clients, from startups to large companies. Its offering mainly suits companies that want to outsource a multilingual customer service, entrust volumes of data entry or copywriting, or reinforce a web project with developers "en régie". Companies that want to compare published prices or require a security certification will need to request a quotation and supporting documents.

What alternatives are there to ABL Outsourcing?

According to the available sources, the players below are also present in Madagascar, with different models.

Outsourcia

Outsourcia is a Moroccan customer service and BPO group. In 2016, it took a majority stake in SCEMI, an outsourcing company based in Madagascar that then had nearly 700 employees, according to the announcement relayed by the press.

iScale Solutions

iScale Solutions states that it has its head office in the Philippines and teams in the Philippines, Madagascar and Vietnam. The company offers BPO, team reinforcement and an Employer of Record service (official employer on behalf of the client). It does not publish pricing.

MaaSil Inc

MaaSil, based in Paris, provides Employer of Record (EoR) services (secondment of the Employer of Record type) for consultants based in Madagascar. According to MaaSil, these consultants are 100% integrated into the client's teams, using the same tools. MaaSil handles recruitment, payroll and HR follow-up; the client directs the assignments.

MaaSil publishes its pricing: from €55 to €100 excl. VAT per day for general profiles, or about €1,150 excl. VAT per month, and from €120 to €250 excl. VAT per day for senior developers. On its Why us page, MaaSil states that it has more than 100 consultants and more than 40 clients.

MaaSil is better suited to French-speaking SMEs, startups and mid-sized companies that want to bring in dedicated team members. It is less suitable for high-volume call centres, multilingual 24/7 hours and very short projects. For those needs, our guide to evaluating call centre providers offers selection criteria.

FAQ: frequently asked questions about ABL Outsourcing

What do reviews say about ABL Outsourcing? As of 15 October 2026, no independent customer review was found on the platforms that could be consulted. Its website publishes client testimonials, selected by the company, which highlight the reliability and responsiveness of the teams.

Does ABL Outsourcing publish its pricing? No. The company works on quotation, requested by email. The billing unit and minimum commitment are not published.

Where is ABL Outsourcing based? ABL Outsourcing is an SARL under Malagasy law, founded in 2018 according to LinkedIn. It operates from two sites in Antananarivo, Madagascar, and mentions sales follow-up in Paris.

What services does ABL Outsourcing offer? The company offers BPO, customer service by phone, email and chat, web copywriting and web and mobile developers "en régie". Customer service is advertised in five languages.

What is an alternative to ABL Outsourcing for bringing in a dedicated team member? MaaSil seconds consultants based in Madagascar, integrated into the client's teams, with published pricing from €55 to €250 excl. VAT per day depending on the profile. Outsourcia and iScale Solutions are other providers present in Madagascar.

Methodology and sources

This article was written by MaaSil Inc, which offers comparable services, based on public information consulted on 15 October 2026. Offers and pricing may change. Spotted a mistake? Write to us via our contact page.

• ABL Outsourcing — home page

• ABL Outsourcing — legal notice

• ABL Outsourcing — services

• ABL Outsourcing — team

• ABL Outsourcing — careers

• ABL Outsourcing on LinkedIn

• Asako — team supervisor CALL job offer

• Osiris — Outsourcia sets up in Madagascar, August 2016

• iScale Solutions — outsourcing to Madagascar