Flexible pricing tailored to your business needs
Our Rates
MaaSil offers you a complete solution for outsourcing your talent with exceptional quality
Permanent contract
MaaSil Inc
Call center
Price
(+) €4,000 / month
fully loaded
€1,100 to €1,300 excl. VAT / month
€700 to €1,000 excl. VAT / month
Profile quality
Hard and Soft skills
Hard and Soft skills
Hard Skills Only
Use of AI or internal team tools
Processes or tools are sometimes imposed by the call center. Difficulty in delegating internal processes
Sense of customer belonging
Daily direct communication with the client
A sense of belonging with colleagues but not for the end client, who seems distant, and there is weak communication
Hidden costs
Sourcing time
4 to 12 weeks on average
(according to the APEC study)
4 to 8 weeks
Less than 2 weeks
Scale
(Provider's capacity to scale a team)
Average
Low
Strong
Managerial burden for the client
100% at the customer's expense
Co-management (MaaSil + client) + process already in place
Management through SLAs/KPIs, with little direct individual management
Local cultures of the teams
In physics
Hand-picked profiles sharing the same culture and centers of interest as the internal teams
Candidates aged 18-23 who are often culturally distant from the client's teams
Turnover
Average: 1.5 years
(according to the APEC study)
Very low
3.5 years on average
Very high:
A call center agent stays for an average of 8 months
Answers to your most common questions
How many days of leave does a consultant have?
How am I billed?
How can my consultant make calls?
What are the processes to follow / tools to use?
Is there a time difference?
What are the working hours?
I would like a consultant on an ad-hoc basis, is that possible?
What if my consultant resigns?
Are the consultants fully fluent in French and English, as well as familiar with Western business culture?
Can I interview the consultant before confirming the collaboration?
How do you ensure our data security and GDPR compliance?
How do you handle hardware infrastructure issues (internet or power outages)?
Are there any hidden fees or upfront recruitment costs?
