be-ys outsourcing services: reviews, pricing and alternatives (2026)

Article published by MaaSil Inc, a company in the same sector. Public information verified on 15 October 2026; sources at the end of the article.

be-ys outsourcing services is the brand under which the French company BE CLEARYS France sells business process outsourcing (BPO) services within the BeYs group. Its production teams are said to be based in Madagascar, Morocco and Romania. This article brings together public information about the company: legal identity, services, pricing, locations, certifications and reviews. It then lists the questions to ask before signing, and presents several alternatives, including MaaSil, explaining which needs each one meets.

be-ys outsourcing services at a glance

Who is be-ys outsourcing services?

A French company linked to the BeYs group

According to the Annuaire des entreprises, the French state's public register, be-ys outsourcing services corresponds to the company BE CLEARYS France, whose trading name is INOVCOM. It is an SAS with share capital of €10,000, registered with the Créteil trade and companies register (RCS) under the French company registration number (SIREN) 838 486 728. Its head office is in Charenton-le-Pont, near Paris. The site's legal notice confirms this link.

The name is written in several ways: the site uses "be ys outsourcing services" in some places and "Be Ys Outsourcing Services" in others, and the group appears as "BeYs", "Be Ys" or "be-ys". The Management page, which presents the chairman, a sales director and regional managing directors, also uses the acronym BYOS.

An activity presented since 2004

According to the About us page, the activity began in 2004 with the creation of INOVCOM, whose production was based in Madagascar. The site states that the G2S group acquired INOVCOM in 2016, and that the be-ys outsourcing services brand has been used since 2019. In 2023, the company says it integrated GRS (Global Remote Services), a Romanian company.

The company listed in the register, however, was created in 2018. The "more than 20 years" of experience highlighted by the site therefore refers to the activity, not to the current legal entity.

Published figures and group

The register shows revenue of €11,618,195 and a net profit of €845,136 for the French company in the 2025 financial year, with a headcount band of 6 to 9 employees. This band covers only the company registered in France, not the production teams abroad. The BODACC (the French official bulletin of civil and commercial notices) mentions no insolvency proceedings for this company.

be-ys outsourcing services presents itself as the "BPO and customer relations" entity of the BeYs group. The group's site claims "more than 4,200 employees, nearly 400 of them in France", while the Le groupe Be Ys page on the entity's site states 4,000 employees.

What services does be-ys outsourcing services offer?

The site promises to outsource "business processes, boosted by AI". Its menu groups five families of services, described by the company itself.

Multilingual customer service

The Customer relationship management page covers after-sales service, order tracking, complaints, live chat, sales support, outbound prospecting calls and surveys. The channels claimed are telephone, SMS, email, social media and chat. The company claims "more than 18 languages", but names only six: English, French, German, Spanish, Portuguese and Russian.

Health, mutual insurance and insurance back office

Overflow delegated claims handling (taking on surplus activity during peaks) offers mutual insurers and insurers identity verification (KYC, Know Your Customer) for membership files, digitisation of medical invoices, entry of reimbursement claims and handling of complaints.

Document processing, data and IT services

The document offering includes scanning, indexing, retroconversion (turning old documents into digital text) and optical character recognition (OCR), with sampling checks under the ISO 2859 standard. It targets heritage collections (books, registers, plans, films) as well as invoices. Data annotation for artificial intelligence and content moderation are added to this.

The IT side covers cloud managed services, development, infrastructure monitoring and a level 1 and 2 helpdesk, claimed to be "available 24/7 and 365 days a year".

Sectors and service model

The site mentions in particular e-commerce, mutual insurers and insurance, culture and heritage, healthcare, tourism and online gambling. The model described is that of a BPO provider handling a volume of activity with "flexible teams, dedicated on an ongoing basis". The site does not present an offer of placing named professionals who are embedded in the client's team.

How much does be-ys outsourcing services cost?

be-ys outsourcing services publishes no pricing. None of the pages consulted (home, customer service, delegated claims handling, document processing, helpdesk) shows a price. The Contact page is titled "Quote & Information": the price is therefore set by quote, case by case.

The site does not say whether the quote is free, nor how long a reply takes. The minimum commitment, the trial period and the setup fees are not published either. To compare a proposal, ask for the billing unit (per seat, per hour or per contact handled) and an all-inclusive monthly cost.

Where do be-ys outsourcing services teams work?

The sites claimed

The Locations page mentions "our 2,000 employees spread across our various sites", with no headcount per site. It describes the following locations:

The information varies from page to page. The Contact page shows only France (Charenton-le-Pont), Morocco and Romania, without Madagascar. The site presents Clermont-Ferrand as the group's head office in some places and Charenton-le-Pont as the French company's address, which is also the register's address, in others. For languages, it says "more than 18 languages" in some places and "20 languages" for Romania in others.

The company claims "workstations available and operational 24/7" for customer service. The time zones covered and the share of remote working, if any, are not specified.

Certifications cited

The Standards and certifications page cites HDS (a French certification for hosting health data), ISO 9001 (quality) and ISO 27001 (information security), as well as GDPR compliance (the European data protection regulation). According to the customer service page, ISO 9001 is "issued by Afnor", the French standards body. The scope of these certifications and the list of sites covered are not specified, and no certificate could be checked in a certification body's register.

What do reviews say about be-ys outsourcing services?

No public review documents the company's reputation. On Trustpilot, the company's page exists, but the profile is unclaimed and has no reviews, and therefore no rating. No aggregate rating was found on Google. On the employee side, no Glassdoor or Indeed profile was found under the names be-ys outsourcing services or BE CLEARYS.

The available material comes from the company itself. The home page publishes testimonials, and the About us page has a "They trust us" section with logos of public institutions and companies. The Success stories page presents 12 case studies, but none names the client or gives a figure. At the time of consultation, the site's activity counters showed "0". No conclusion can therefore be drawn about customer or employee satisfaction.

What are the strengths of be-ys outsourcing services?

• An identifiable entity and published accounts, with a positive net profit for 2025 according to the register.

• Production across several countries: Madagascar, Morocco and Romania, according to the site, with different languages and activities at each site.

• A broad offering: customer service, health and insurance back office, document processing and IT services with a single provider.

• A health and insurance specialisation, with delegated claims handling for mutual insurers and the HDS certification cited.

• Activity in heritage collections, with sampling checks under the ISO 2859 standard, according to the site.

Points to check before choosing be-ys outsourcing services

1. Which entity signs the contract, and from which country will the agents assigned to your work operate?

2. What is the all-inclusive monthly cost, including setup fees and minimum commitment?

3. Which sites do the certifications cover? Ask for current ISO 9001, ISO 27001 and HDS certificates.

4. Which languages and hours are actually provided, and from which site, for your volume?

5. Which verifiable references? Ask for two reachable clients in your sector and contractual indicators (answer rate, handling time, quality).

6. Do the same agents stay assigned to your account, and what is the turnover rate?

7. Where is personal data processed? Outside the European Union, ask for the processing agreement required by Article 28 of the GDPR and the transfer safeguards.

8. How does exit from the contract work: notice period, return of data and ownership of knowledge bases?

Which companies is be-ys outsourcing services suited to?

Based on its public offering, be-ys outsourcing services is aimed mainly at organisations that outsource a volume of activity rather than a single role. This covers multilingual customer service with extended hours, extra handling capacity for mutual insurers and insurers, digitisation of document collections or an IT helpdesk.

The offering seems less suitable for a company that wants to know a price before any contact, since pricing is not published. It is also less suitable for a company looking for a dedicated team member integrated into its own tools and team: the site does not describe this type of arrangement.

What are the alternatives to be-ys outsourcing services?

The information below comes from each company's website.

Vivetic Group

Vivetic Group claims 1,800 employees, 200 clients and 30 years of expertise, with a presence in France and Madagascar. The group offers customer service, BPO and IT services. It does not publish pricing.

Outsourcia

Outsourcia says it was founded in 2003. Its offering covers customer service, BPO and back office, research, medical outsourcing and digital transformation. The site lists Orange, Engie and Cdiscount among its references.

MaaSil Inc

MaaSil, the publisher of this article, follows a different model: Employer of Record (EoR) placement of consultants based in Madagascar, 100% integrated into the client's teams. According to MaaSil, the company handles recruitment, payroll and HR follow-up, while the client directs the work. MaaSil claims more than 100 consultants and an average assignment length of 3.5 years (why MaaSil).

Its pricing is published: from €55 to €100 excl. VAT per day for general profiles, or around €1,150 excl. VAT per month, and from €120 to €250 excl. VAT per day for senior IT developers. MaaSil suits French-speaking SMEs, startups and mid-sized companies that want to bring in dedicated staff for support, back-office or IT roles. It is less suitable for high-volume call centres open 24/7 in several languages, very short projects and needs located exclusively in France. Our guide on choosing a BPO provider details the criteria to compare.

FAQ: frequently asked questions about be-ys outsourcing services

Who is be-ys outsourcing services? be-ys outsourcing services is the BPO and customer service brand of the BeYs group. It is operated by the French company BE CLEARYS France (SIREN 838 486 728), whose head office is in Charenton-le-Pont. The register shows revenue of €11,618,195 for the 2025 financial year.

Is be-ys outsourcing services present in Madagascar? According to its Locations page, the company has two sites in Madagascar, Tsiadana and La Digue, for data entry and customer service in French. It also cites sites in Morocco and Romania. Its Contact page, however, does not mention Madagascar.

Does be-ys outsourcing services publish its pricing? No. No page of the site shows a price, and the Contact page offers a quote request. The minimum commitment and the setup fees are not published either.

What reviews are there of be-ys outsourcing services? No public review was found. The company's Trustpilot profile exists but has 0 reviews, and no employee profile was found on Glassdoor or Indeed. It is therefore useful to ask for reachable client references.

What certifications does be-ys outsourcing services display? The site cites HDS for health data, ISO 9001 issued by Afnor and ISO 27001. It does not specify the scope of these certifications or the sites covered. Current certificates should be requested before signing.

Methodology and sources

This article was written by MaaSil Inc, which offers comparable services, based on public information consulted on 15 October 2026. Offers and prices may change. Spotted a mistake? Write to us via our contact page.

• Annuaire des entreprises : BE CLEARYS France, SIREN 838 486 728

• Official site: legal notice

• Official site: About us

• Official site: site locations

• Official site: customer relationship management

• Official site: standards and certifications

• Official site: contact and quote

• Trustpilot: company page

• Vivetic Group: official site

• Outsourcia: official site