iScale Solutions: reviews, pricing, services and alternatives (2026)

Article published by MaaSil Inc, a company in the same sector. Public information checked on 18 October 2026; sources at the end of the article.

iScale Solutions is an outsourcing company founded in 2012, headquartered in Makati City, in the Philippines. It states that it has production teams in the Philippines, Madagascar and Vietnam. It offers staff augmentation, business process outsourcing (BPO), IT services and an Employer of Record service. This article brings together the public information on its offering, its pricing method, its locations and its reviews. It then lists the questions to ask before signing and presents alternatives, including MaaSil, the publisher of this article.

iScale Solutions at a glance

Who is iScale Solutions?

The official website and the LinkedIn page of iScale Solutions place the headquarters at 121 Paseo de Roxas, in Makati City (Philippines). The professional directory Outsource Accelerator repeats this address and the founding date, 2012.

According to the page on its history, the company was founded by five people. It states 50 employees in 2014, 230 in 2019 and more than 600 in 2024, with three operational offices and four sales offices. The same page mentions an office opened in Madagascar and BPO activities launched in France in 2019, then an office in Vietnam in 2024. The company claims more than 100 clients worldwide.

The website does not name any company: the footer only reads "© 2026 iScale Solutions". Third-party directories cite one company in the Philippines and another in Singapore, with no way to verify them in an official register. No French company of that name was found. Revenue is not published. The team page presents five executives, including the founder and president, the chief operating officer, the chief technology officer and the chief commercial officer.

What services does iScale Solutions offer?

The official website presents five lines of services: "AI Transformation" (transformation through artificial intelligence), "Business Process Outsourcing" (BPO), "Staff Augmentation", "Managed IT Services" (managed IT services) and "Employer Of Record". The target markets are the United States, the United Kingdom, Canada, Australia and French-speaking countries.

• Staff augmentation: the company recruits and employs the staff, then places them at the client's disposal. It handles contracts, payroll, taxes and compliance. The profiles mentioned range from AI to cybersecurity, including DevOps, data, development and testing (QA).

• BPO: finance and accounting, human resources (HR) and recruitment, marketing, customer support, back-office, legal and compliance. On LinkedIn, the company describes a BPO that is "mainly non-voice", meaning mostly without telephone work.

• Employer of Record (EOR): hiring in a country without setting up a company there, with the provider becoming the legal employer. The home page displays "Payroll completed in 12 countries!".

The "Happy Customers" page publishes testimonials from Comexposium, VeryChic, OZWE Games and Next Force Technology.

How much does iScale Solutions cost?

iScale Solutions does not publish any pricing: the website directs visitors to an email request. Its FAQ does, however, explain how prices are built:

• staff augmentation: salary plus a margin ("mark-up"), varying with the services included and the volume; it covers payroll, recruitment, IT and premises;

• BPO: an "all inclusive" hourly rate, depending on skills;

• software development: billing by time spent or by task.

The margin percentage, minimum commitment, trial period, set-up fees, notice period, recruitment lead time and billing currency are not published.

Where do iScale Solutions' teams work?

iScale Solutions states three production countries: the Philippines, Madagascar and Vietnam. According to the company, its offices are guarded and equipped with biometric access and video surveillance.

For Madagascar, the website variously indicates an office opened in 2019, on the page about the company's history, and three working options on the page "Outsource to Madagascar": from home, hybrid or in an office, the latter located at the "HQ in Manila". The Malagasy city, address and headcount are not published. The company highlights the Malagasy and French languages and a time zone compatible with Europe. Round-the-clock coverage, 24 hours a day and 7 days a week (24/7), is announced by the Outsource Accelerator listing, but was not found on the official website.

The headcount also differs depending on the source: more than 600 employees according to the company, 191 profiles linked on LinkedIn.

As for certifications, the page on the company's history indicates ISO 9001 (quality) and ISO 27001 (information security) obtained in 2022. The "Secure & Compliant" page cites only ISO 9001, along with a mention of "DO 174" without explanation. No certificate or scope is published, and the GDPR (the European data protection regulation) is not mentioned there.

What do reviews say about iScale Solutions?

No volume of independent client reviews was found: no Trustpilot page, and a G2 profile without reviews. The only public client feedback is the testimonials published by the company.

Employee reviews are more numerous. Their pages could not be opened; the following figures come from search result excerpts and should be read with caution:

• Glassdoor: 4.0/5 from about 53 reviews; 82% would recommend the company. Positives: friendly management, atmosphere; negative: health benefits.

• Indeed Philippines: 3.6/5 from 15 reviews, with a sub-score of 2.4 for job security. Comments cite flexible hours, but also pay and insecurity linked to the assigned client.

• JobStreet Philippines: 3.9/5 from 10 reviews.

Only one review concerns Madagascar, which does not allow a trend to be drawn for the Malagasy teams.

What are iScale Solutions' strengths?

• A company active since 2012, a date confirmed by several sources.

• A broad offering: BPO, staff augmentation, IT and EOR with a single provider.

• Three production countries and teams working in English and French, according to the company.

• A pricing mechanism explained in the FAQ, even without amounts.

Points to check before choosing iScale Solutions

1. What is the all-inclusive monthly cost per profile, and what is the exact percentage of the margin on salary?

2. Which company signs the contract, in which country, with what registration number and which currency?

3. Where will the Malagasy teams actually work: the provider's premises in Madagascar, remote work or another office?

4. Can the ISO 9001 and ISO 27001 certificates be obtained (body, scope, validity)? What does the mention "DO 174" cover?

5. What are the minimum commitment, notice period, exit fees and exclusivity conditions on employees?

6. How many people work in Madagascar today, with what hours of coverage?

7. How is the GDPR applied and where is a European client's data hosted?

Which companies is iScale Solutions suited to?

Based on public information, iScale Solutions targets English-speaking and French-speaking companies that want to outsource several functions to a single provider. Its offering may suit a company looking for back-office, customer support and engineering profiles at the same time, or one that wants to hire abroad without setting up a company there.

A company that wants to compare prices before any discussion, or that requires a contract with an identified European entity, will have to obtain these elements when the quotation is issued.

What are the alternatives to iScale Solutions?

Several providers offer teams in Madagascar, with different models. The information below is what each company publishes.

Outsourcia

Outsourcia offers customer relations, BPO and IT outsourcing. It states "4,300 employees in France, Morocco, Tunisia and Madagascar" and more than 20 years of activity. It does not publish prices.

MDG Services (Madagascar Services)

MDG Services offers an Employer of Record model for employing staff in Madagascar without a local entity. The company works on quotation, with no published pricing.

MaaSil Inc

MaaSil, the publisher of this article, offers salary portage (Employer of Record-type placement) of consultants based in Madagascar. According to MaaSil, these consultants are 100% integrated into the client's teams; MaaSil handles recruitment, payroll and HR follow-up, and the client directs the assignments. MaaSil publishes its pricing: €55 to €100 excl. VAT per day for general profiles, or about €1,150 excl. VAT per month, and €120 to €250 excl. VAT per day for senior developers. MaaSil also states more than 100 consultants and more than 40 clients (why MaaSil).

This model suits French-speaking SMEs, startups and mid-sized companies that want to integrate dedicated team members. It is less suitable for high-volume call centres running 24/7 in several languages, very short projects and exclusively onshore needs (in the client's own country). To go further, see our guide to choosing a BPO provider.

FAQ: frequently asked questions about iScale Solutions

What are iScale Solutions reviews worth? No independent client review was found, either on Trustpilot or on G2. Employee reviews, read in search excerpts, give 4.0/5 on Glassdoor (about 53 reviews) and 3.6/5 on Indeed (15 reviews).

How much do iScale Solutions' services cost? iScale Solutions does not publish any pricing and works on quotation. According to its FAQ, staff augmentation is billed at salary plus a margin, and BPO at an all-inclusive hourly rate.

Where is iScale Solutions located? iScale Solutions is headquartered in Makati City, in the Philippines. The company also states an office in Madagascar since 2019 and an office in Vietnam since 2024.

Does iScale Solutions have French-speaking teams in Madagascar? Yes, according to the company, which highlights the Malagasy and French languages. The city, address and headcount of the Malagasy teams are not published.

Which certifications does iScale Solutions announce? The website variously indicates ISO 9001 and ISO 27001, obtained in 2022, or ISO 9001 alone. No certificate or scope is published: it is worth requesting them before signing.

Methodology and sources

This article was written by MaaSil Inc, which offers comparable services, from public information consulted on 18 October 2026. Offers and prices may change. Spotted a mistake? Write to us via our contact page.

• iScale Solutions, official website

• iScale Solutions, page on the company's history

• iScale Solutions, FAQ

• iScale Solutions, "Outsource to Madagascar" page

• iScale Solutions, "Secure & Compliant" page

• iScale Solutions on LinkedIn

• iScale Solutions listing on Outsource Accelerator

• Employee reviews on Glassdoor

• Outsourcia, official website

• MDG Services, Employer of Record page