Outsourced sales assistant: give your teams back time to sell

Sales assistant preparing a quote on their laptop

Your sales reps spend part of their days preparing quotes, entering orders and chasing invoices. An outsourced MaaSil sales assistant takes over sales administration, full time and for your company alone. They work in your CRM and your ERP and become the relay between your sales reps and your customers.

The duties of an outsourced sales assistant

The sales assistant supports your sales team at every stage of the cycle:

  • Quotes: preparing commercial proposals from your price lists and templates.
  • Sales administration: entering and tracking orders, confirming lead times, handling credit notes.
  • Customer follow-up: answering requests, providing product information, tracking deliveries.
  • CRM: updating customer and prospect records, tracking opportunities, cleaning up data.
  • Reminders: pending quotes, unpaid invoices, contract renewals.
  • Sales calendar: scheduling appointments and preparing files for your sales reps.
  • Reporting: sales dashboards, tracking of revenue and of the customer portfolio.

Which companies is it for?

This role is for industrial and trading SMEs, B2B distributors, service companies and software publishers whose sales reps lose time on administrative work. It is also suited to sales administration teams overwhelmed by a growing volume of orders, or that want to cover a wider time window for their customers.

Skills and tools mastered

We select rigorous, organized profiles who are comfortable with numbers. Depending on the role, they also work in English. Tools:

  • CRM, such as Salesforce, HubSpot, Pipedrive or Zoho, among others.
  • ERP and sales management tools, such as Sage, SAP, Odoo or Axonaut.
  • Advanced Excel for price grids and reporting.
  • E-signature and online invoicing tools.
  • AI tools to write proposals and summarize exchanges with customers.

Why outsource your sales assistance with MaaSil

More selling time

Your sales reps focus on prospecting and negotiation.

A dedicated assistant

They know your catalog, your customers and your terms, and work only for you.

Your tools, boosted by AI

They work directly in your CRM and your ERP.

No administrative management

MaaSil handles the contract, payroll, HR follow-up, premises and equipment. You manage the missions day to day.

How does the recruitment process work?

  1. 1

    Discovery

    We analyze your business, your tools, your processes and the personal qualities you are looking for.

  2. 2

    Search

    We select the best profiles after a series of tests and in-depth interviews.

  3. 3

    Final interview

    You meet the shortlisted candidates and put them through your usual hiring process.

  4. 4

    Start

    The assignment begins with a supervised 2-month trial phase, with full integration into your tools.

Frequently asked questions

What is the difference between a sales assistant and a sales administration assistant?

The sales administration assistant processes orders, from entry to invoicing. The sales assistant also covers quotes, customer follow-up, CRM and reporting. We define the scope with you during the discovery phase.

Can they be in direct contact with our customers?

Yes. They answer by e-mail and by phone, on behalf of your company. From Madagascar, the time difference with Paris is only 1 to 2 hours depending on the season.

How long does it take for them to become operational?

It depends on your catalog and your tools. The two-month supervised trial period lets you train them on your procedures and validate their work.

How much does an outsourced sales assistant cost?

It depends on the working time and the level of experience required. Recruitment, the contract, payroll and equipment are included. You will find our rates on the Pricing page, or we can prepare a personalized quote for you.

Do you want to outsource this role?

Tell us about your needs: we will present profiles selected for your company.

Request a quote →